Microsoft Dynamics 365 CRM

Microsoft Dynamics 365 CRM

Unique solutions for more effective sales!

Benefits of CRM system for your business

Microsoft CRM solutions help both small and large companies to organize a faster and smoother sales processes, increase team productivity, conversion rates and sales volumes.

Expected sales growth

0 %
Better customer satisfaction
0 %
Of companies say CRM is an essential tool
0 %

Answer few short questions, and discover which of our Dynamics 365 CRM implementations is the best fit for your business

Select the Solution your Business Needs

Build closer relationships with your customers – this helps you build stronger relationships and more deals.

Create personalised customer shopping experiences at every touchpoint to attract more customers and earn their loyalty faster.

Attract loyal customers with tools to ensure a seamless customer experience across channels.

Provide proactive services that solve customer problems, increase customer confidence and reduce your operating costs.

Microsoft Sales Copilot - more happy customers with less effort and time!

Microsoft Dynamics 365 Copilot is the world’s first artificial intelligence tool for Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) solutions.

  • Offers actions you can take to automate repetitive tasks
  • Optimizes task prioritization and management.
  • Allows you to focus on the most important activities and save time.
  • It helps you predict customer behaviour, trends and potential sales opportunities.
  • Offers actionable recommendations based on historical data and patterns.
  • Provides real-time support.
  • Resolve customer queries and problems faster and without disturbing other colleagues.
  • By analysing customer data, IoT helps to tailor information in a more personal and effective way.
  • Helps you respond to customer queries in a timely manner.


The Customer Journey with Microsoft Dynamics 365 CRM

1. Awareness

Reasearching options

Marketing automation platform

Social media

Anonymous visits

2. Consideration

Getting educated on services/benefits

Dynamics 365 CRM:
Leads Entity

3. Convert

Confirming the partnership

Dynamics 365 CRM:
Opportunity entity

4. Loyalty

Continuing to use services and request support

Dynamics 365 CRM:
Account entity and/or Primary Contact

5. Advocacy

Recommending service

to collegues

Dynamics 365 CRM:
Account entity and/or Primary Contact

GO-SalesAssist plugin – an essential tool for every sales manager

A tool for finding potential customers

  • Discover advanced search capabilities that go beyond traditional methods.

Address autofill

  • Automate the process of filling in the address information of a legal entity.

VAT code validation

  • Check the VAT code of European Union legal entities directly in Dynamics 365.

Integration with open data platforms

  • Business data is automatically populated using the Okredo Open Data Platform.

Try out the CRM system’s capabilities online


As a certified long-term Microsoft partner, GO-ERP has proven that it helps its customers to leverage the power of Microsoft Dynamics business applications to manage their day-to-day processes and operations more effectively. Get in touch and our experienced specialists will be happy to share their expertise and accelerate your company’s digital transformation.

Map of Europe highlighting in green the countries where our company has clients, including Ireland, United Kingdom, Spain, France, Netherlands, Germany, Austria, Italy, Croatia, Serbia, Greece, Finland, Lithuania, Latvia, Estonia, Poland, Austria, Czech Republic, Bulgaria, Romania and Croatia.

You can manage your business more efficiently today! We’ll help you implement the best CRM solutions immediately.

Fill in the form and trust our experienced experts to optimise your business management with Microsoft Dynamics 365 quickly and flexibly.

Send us a message