Benefits of CRM System for Your Business
Using Microsoft Dynamics 365 CRM suite, all customer data is centralized in one place – the Customer Card – where information from various sources (e.g., Outlook, telephony) is automatically recorded on the Timeline. This ensures full visibility of the customer’s profile and allows all employees to work with the same card. The system also enables setting reminders, planning activities, and managing information through a dashboard synced with Outlook. Dynamics 365 CRM is customizable, with additional fields, forms, and views, or simplified if only customer management functions are needed.
Microsoft CRM solutions help both small and large companies to organize a faster and smoother sales processes, increase team productivity, conversion rates and sales volumes.
Expected sales growth
Answer few short questions, and discover which of our Dynamics 365 CRM implementations is the best fit for your business
Select the Solution your Business Needs
Build closer relationships with your customers – this application helps you build a base of clients, reach out on time and close more deals.
Create personalized shopping experiences and communication at every touchpoint to attract more customers and build loyalty.
Attract loyal customers using advanced tools to ensure a seamless customer experience across all channels and services.
Provide proactive services that solve customer problems, increase customer confidence and reduce your operating costs.
Microsoft Sales Copilot - more happy customers with less effort and time!
Microsoft Dynamics 365 Copilot is the world’s first artificial intelligence tool for Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) solutions.
INCREASE PRODUCTIVITY
- Offers actions you can take to automate repetitive tasks
- Optimizes task prioritization and management.
- Allows you to focus on the most important activities and save time.
GET DATA INSIGHTS
- It helps you predict customer behaviour, trends and potential sales opportunities.
- Offers actionable recommendations based on historical data and patterns.
GET REAL-TIME SUPPORT
- Provides real-time support.
- Resolve customer queries and problems faster and without disturbing other colleagues.
FOSTER CUSTOMER ENGAGEMENT
- By analysing customer data, IoT helps to tailor information in a more personal and effective way.
- Helps you respond to customer queries in a timely manner.
TAKE CARE OF YOUR DYNAMICS 365 CRM
The Customer Journey with Microsoft Dynamics 365 CRM
Reasearching options
Marketing automation platform
Social media
Anonymous visits
Getting educated on services/benefits
Dynamics 365 CRM:
Leads Entity
Confirming the partnership
Dynamics 365 CRM:
Opportunity entity
Continuing to use services and request support
Dynamics 365 CRM:
Account entity ir/arba Primary Contact
Rekomendacijos kitiems kolegoms
Dynamics 365 CRM:
Account entity ir/arba Primary Contact
GO-SalesAssist plugin – an essential tool for every sales manager
A tool for finding potential customers
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Discover advanced search capabilities that go beyond traditional methods.
Address autofill
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Automate the process of filling in the address information of a legal entity.
VAT code validation
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Check the VAT code of European Union legal entities directly in Dynamics 365.
Integration with open data platforms
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Business data is automatically populated using the Okredo Open Data Platform.
Why GO-ERP?
As a certified long-term Microsoft partner, GO-ERP has proven that it helps its customers to leverage the power of Microsoft Dynamics business applications to manage their day-to-day processes and operations more effectively. Get in touch and our experienced specialists will be happy to share their expertise and accelerate your company’s digital transformation.
